Delete your SprintDuo account

This page explains how to delete your account in the SprintDuo app, operated by 8CELLS Jarosław Kaczmarski, and what happens to your data.

Delete your account in the app

• Open SprintDuo and go to the Us tab.
• In the Danger zone section, choose Delete account.
• Confirm that you understand what will happen, then confirm the deletion.

Deletion cannot be undone. If you want to keep a copy of your answers and messages, first choose Download my data in the Us tab.

What is deleted

• your account, including your name and phone number data,
• your answers to daily questions,
• your choices in mini games,
• your messages and reactions,
• your saved games,
• all your sign-in sessions.

What your partner will see

Your couple will end. Your partner keeps their own account but loses access to your shared content, including your answers and messages. We do not give them your data or a copy of it.

Delete your account without the app

If you cannot access the app, email hi@sprintduo.app with the subject "Delete account" and give the phone number your account was created with. To confirm that the number is yours, we will send an SMS code to it and ask you to tell us the code. Never send us your PIN. Once verified, we will delete your account in the same way as in the app – without undue delay and within one month of receiving your request at the latest.

When your data is gone

Once you confirm, we delete the data from the live database immediately. It may remain in backups for up to 30 days, after which it is deleted. Technical logs do not contain the text of answers or messages and are kept as described in our Privacy Policy.

After deleting your account, you can create a new one with the same number, but deleted data cannot be restored.